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Privacy Policy

Last updated: 5 May 2026

Who we are

Get Found UK Ltd ("Get Found", "we", "us") is a digital marketing agency registered in England and Wales. Our registered office is Steamhouse, Cardigan St, Birmingham, B4 7BD. We are the data controller for personal data collected through this website.

Contact: info@get-found.co.uk

What data we collect

  • Contact form submissions — name, email address, phone number, company name, and the message you send us.
  • Booking requests — name, email, phone, and preferred appointment time.
  • Analytics data — pages visited, session duration, device type, and approximate location (city level) via Google Analytics 4.
  • Marketing data — interactions with our paid advertisements via Google Ads, Meta Ads, and LinkedIn Ads conversion tracking.
  • Cookies — see our cookie section below.

How we use your data

  • To respond to enquiries and provide requested services.
  • To send you the free audit or report you requested.
  • To improve our website and marketing based on aggregated analytics.
  • To comply with legal obligations.

We will only send marketing emails if you have opted in. You can unsubscribe at any time.

Legal basis for processing

Under UK GDPR, we process your data on the following lawful bases:

  • Contract — where processing is necessary to deliver services you have requested.
  • Legitimate interests — for analytics and improving our services, where these do not override your rights.
  • Consent — for marketing emails and non-essential cookies.
  • Legal obligation — where we are required to process data by law.

Data retention

We retain contact form data for up to 3 years. Analytics data is retained for 14 months in Google Analytics. Client project data is retained for the duration of the engagement plus 7 years for financial records as required by HMRC.

Third parties

We share data only with trusted third-party processors necessary to deliver our services:

We do not sell your personal data to third parties.

Cookies

This website uses cookies to function and to improve your experience. Essential cookies are set automatically. Analytics and marketing cookies require your consent.

  • Essential — Required for the site to function (session, security).
  • Analytics — Google Analytics 4 to understand site usage.
  • Marketing — Google Ads, Meta Pixel, LinkedIn Insight Tag for ad performance tracking.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to processing based on legitimate interests.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the ICO at ico.org.uk.

To exercise any of these rights, email info@get-found.co.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.